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Thanks for joining us early! FOM is still a work in progress, and we're continuously improving the platform based on user feedback. We appreciate your patience and would love to hear your suggestions.

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All releases

1.10.0Web

Customer tags, filters and segments

Label customers with your own tags, find them by tag, last order, spend or township, and save the filters you use as segments everyone in the shop can open.

Open a customer and click Add tag to give them a tag such as VIP or Wholesale, with a colour. Owners and managers can rename, recolour or delete tags in Manage tags on the customers list.

More filters finds customers by tag, by when they last ordered (including buyers who stopped ordering), by number of orders and spend, and by township. Save any filter as a segment to open it again in one click, export it, or tag everyone in it at once.

Everything in this release

New

  • Customer tags with colours, and Manage tags for owners and managers
  • More filters: tags, last order, orders, spend and township
  • Saved segments, and tagging every customer in a filter at once

Improved

  • Merging duplicate customers keeps their tags and Telegram and Viber chats